Woodland Cafe Supervisor

Long Ashes Park, near Skipton

As the Woodlands Café Supervisor, you’ll be responsible for the presentation, maintenance and upkeep of the front of house operations. You’ll be supervising and developing the front of house team to deliver exceptional customer service to every guest. You’ll work closely with management to build a happy and effective team that makes a positive lasting impression on every customer. You’ll be a passionate leader with the ability to motivate, and support your team in order to meet your goals and keep the café front of house running smoothly.

Your new responsibilities:

  • Continuously improve the customer journey, ensuring their experience is exceptional and memorable.
  • Be confident in leading a team through service.
  • Train and develop our front of house team to provide exceptional customer service.
  • Be responsible for regular team meetings and training sessions.
  • Ensure the smooth running of day to day operations and events.
  • Be responsible for stock control and cleanliness routines.
  • Take accurate orders and work closely with the kitchen team.
  • Ensure payments and receipts are correct.
  • Confidently recommend dishes and drinks.
  • Being a supportive and proactive leader.
  • Maintain service standards and report any serious incidents or issues.
  • Open and close the premises unsupervised, cashing up when required.
  • Be responsible for the business and premises.
  • Complete weekly paperwork: sales tracker, timesheets and purchase orders.
  • Work with management to develop the drink offering and create promotional ideas to increase sales.
  • Maintain checks and records to ensure our compliance with Health and Safety, Fire, Environmental Health and Licensing.

Is this role the right fit for me?

  • Previous experience in leading a front of house team - essential
  • A flexible working approach, this role includes evening and weekend shifts.
  • Knowledge of health and safety and compliance within a food and beverage environment - essential (training course provided)
  • Personal licence - desirable
  • Tech savvy with the ability to pick up new systems quickly
  • Strong people management
  • Passionate about providing an outstanding service to customers
  • Target driven with the capability to deliver
  • Ability to multitask
  • Able to think outside the box and have ideas on how to maximise opportunities

Why work for Lakeland Leisure Estates Ltd?

  • We believe in giving you the opportunity to voice your ideas and encourage you to take ownership for developing your department.
  • We encourage creative thinking and new ideas.
  • Training and development opportunities are available throughout the park and the group, you can create a career path with us.
  • Employee team building opportunities.
  • Competitive salary.
  • Free leisure club membership.
  • Free onsite parking.
  • Discounts at the spa and on accommodation across the group.

About Woodlands Café at Long Ashes Park

Woodlands Café offers guests a cosy place to relax with a coffee, catch up over cake or dine in with pizza and prosecco and is situated on Long Ashes Park which is home to residential park homes, holiday caravans and lodges as well as hire fleet lodges and pub rooms. We’re a short drive from the picturesque town of Grassington, and offer customers a diverse range of facilities including Long Ashes Pure Spa, a swim shop, Woodlands café, a fully equipped gym and swimming pool with a jacuzzi, steam room and sauna. The Gamekeeper’s Inn is also onsite, catering for weddings and events as well as a daily lunch and dinner service.

Job Types: Full-time, Permanent

Benefits:

  • Discounted or free food
  • Employee discount
  • Gym membership
  • On-site parking

Schedule:

  • 10 hour shift

Ability to commute

  • Threshfield, BD23 5PN: reliably commute
  • the ability to drive to and from the park is essential as we are not on any bus routes.

Experience:

  • Front of house team leader or Cafe Supervisor role: 1 year (preferred)
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Based in Staveley, Kendal, Cumbria | Company discounts on accommodation, spa treatments and hairdressing | Some working from home days

We’re looking for a talented graphic designer to join our growing team.

The successful candidate will have a passion for creative communications and an understanding of the different design techniques and working processes used to deliver creative projects.

You will be well organised and experienced in brand creation and implementing brand guidelines. You will design and create assets for websites, social media and on and offline advertising campaigns - managing design projects from brief to completion.

You will have the confidence to present ideas to the team, and the ability to take feedback and drive forward to achieve the best result.

About Us:

As Lakeland Leisure Estates Ltd, we have Caravan Parks and Marinas across the UK as well as a Holiday Park in Spain. As we grow, we're looking for an in-house graphic designer to keep our businesses on brand and to keep our marketing campaigns fresh, creative and engaging.

Skills we're looking for:

  • Creativity and enthusiasm for design.
  • Experience with Adobe Creative Suite (specifically Illustrator, InDesign, Premiere Pro, After Effects, and Photoshop)
  • Confidence to run with a project and be a self-starter.
  • A proven track record in delivering engaging designs.


We require some working days in Head office every week and would like you to visit our businesses to develop a better understanding of how we run, what we offer and who our customers are.

Our Head Office is in Staveley, Kendal, Cumbria we are easily commutable from Lancaster, Preston, Penrith, Carlisle and Manchester.

Please submit any marketing material with your CV, or a link to your portfolio.

Apply at Kathryn@lakelandleisuregroup.com


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As the Woodlands Café Supervisor, you’ll be responsible for the presentation, maintenance and upkeep of the front of house operations. You’ll be supervising and developing the front of house team to deliver exceptional customer service to every guest. You’ll work closely with management to build a happy and effective team that makes a positive lasting impression on every customer. You’ll be a passionate leader with the ability to motivate, and support your team in order to meet your goals and keep the café front of house running smoothly.

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