Leisure Club Receptionist

Long Ashes Leisure Club | Long Ashes Park | Threshfield

We are looking for a friendly, professional, and organised person to join our customer focussed reception team at Long Ashes Leisure Club.

Enjoy a FREE gym and swim membership to the Leisure Club as part of the team!

Your Role:

  • To deliver excellent customer service at all times.
  • To book spa treatments, set up new memberships and accurately record product sales on our leisure club systems.
  • To deal with enquiries in a professional and courteous manner - in person, over the phone and via email.
  • To keep up to date with current promotions and prices to provide accurate information to customers while maximising sales opportunities.
  • To respond to requests from customers efficiently and effectively.
  • To handle all queries and complaints and take appropriate action to ensure customer satisfaction is achieved, ensuring any complaints are recorded and reported to management.
  • To process all cash and card payments accurately.
  • To keep the reception area tidy at all times.
  • To support other departments in the leisure club, when required. This may be to help cover holiday or assist through busy periods.

Skills and Attributes Desired:

  • Proficient in MS Office applications.
  • Ability to learn new systems quickly.
  • Excellent communication and organisational skills.
  • The ability to work alone and as part of a team.
  • A flexible approach to working arrangements.
  • Weekend work will be required.
  • Capable and comfortable to work 10-12 hour shifts.


  • FREE gym membership, including the pool, sauna, steam room and jacuzzi
  • Friendly Team
  • Discounts on food and drink at Woodlands Cafe
  • Discounts on beauty and spa treatments at Long Ashes Pure Spa
  • Receive up to £11.00 per hour

We're located 2 miles from Grassington and 9 miles from Skipton, your own transport is essential as we're not on many public transport routes.

Job Types: Part-time, Permanent
Part-time hours: 28.5 per week

Salary: Up to £11.00 per hour


  • Discounted or free food
  • Employee discount
  • Gym membership


  • 10 hour shift
  • Weekend availability


  • Receptionist: 2 years (preferred)

To apply - Email the hiring manager at info@longashespark.co.uk with a copy of your CV

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